Systems Management Engineer at iSphere in Houston, MO


Houston, MO
October 27, 2020
Software Engineering

You will be redirected to iSphere's preferred application process.

Systems Management Engineer

iSphere is seeking a Systems Managment Engineer for a long-term opportunity in Houston, TX Our consultant will design, deploy, configures and maintain systems management solutions used for monitoring, automation and IT service management. This position will utilize these tools to automate the execution of routine jobs, detect errors in infrastructure and applications, enable alerting, and generate notifications to ensure appropriate IT support staff are engaged when applications and services require intervention, and document and manage the incidents, changes and requests required to support and maintain infrastructure and applications. Essential Duties and


To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by location. Architecture, design, installation, configuration and administration of software tools for systems management, workload automation and IT service management. Interaction with other IT staff, designing and delivering solutions to meet customer needs. Frequent interaction with production assurance, change management, platform support teams and application support teams. Configuration and maintenance of Remedy applications and workflows. Design, implementation and support of interfaces among the supported tools. Assist in design and implementation of service management processes as they relate to IT service management tools or the monitoringsystems management tools. Integration of the tools and processes into external environments when appropriate. Assist in diagnosis and resolution of incidents in the IT infrastructure. Ensure compliance with all relevant audit and IT security requirements as they relate to monitoringsystems management or IT service management Participation in project planning and execution. Education and


Education Bachelorrsquos Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience. Experience bullBA in Management Information Systems (MIS) or Computer Science bull.
Team player, highly motivated, strong support skills bull.
Good communication skills (verbal and written) bull.
Innovation mindset bull7-10 years in the Technology field Required Skills bull.
Proficient in the administration of at least one the following Event Management tools BigPanda, Moogsoft, HP BSM or HP OpsBridge ndash the preference is BigPanda. bull.
Proficient in the administration of one of the following Network Monitoring solutions Entuity, Solar.
Winds, HP NNMi, NetScout, ExtraHop or Thousand.
Eyes ndash the preference is Entuity bull.
Proficient in the administration of AppDynamics bull.
Application Performance Management (APM) bull.
Real user monitoring (RUM) bullSAS synthetics andor Private Agent synthetics bullDB monitoring bullOS monitoring bull.
Mobile monitoring bull.
Cloud monitoring bull.
Excellent system troubleshooting skills Additional Preferred Skills bull.
Proficient in the administration of one of the following CMDB solutions bullHP UCMDB, HP ServiceNow, Remedy Atrium CMDB bull.
Proficient in the administration of one of the following Notification Solutions bull.
Xmatters, Pager.
Duty, Everbridge ndash the preference is Xmatters bull.
Experience with synthetic end user monitoringscripting bull.
Experience with AWS, Azure and or Google Cloud bull.
Scripting experience (Perl, Python, Selenium Webdriver Python, VB, hellip ) bull.


Knowledge working with REST API Integrationsi.
Sphere provides our potential consultants with direct access to top area clients and decision makers frequently resulting in a quicker interview and hiring process. For our selected candidates, our recruiters provide resume and career coaching, interview preparation, knowledge of local compensation trends, and try to get to know you as a person all while providing as clear and consistent communication with you as possible. Many of our consulting roles offer the possibility to transition to staff assignments with our client companies for those candidates that are interested and can serve as an excellent chance to try an environment out before making a long-term career commitment to an organization. iSphere offers several choices of major medical plans as well as the opportunity to participate in 401K and profit sharing plans. Client access, flexibility, and support for your long-term goals get more at iSphere.
About iSphere.
Building on a foundation of individual care and commitment for over 20 years, iSphere continues to grow by setting the standard for better service to both our IT consultants and the clients we serve. As Corporate and Government solution strategists and architects, iSphere provides innovative products, professional services, and staff to help private and public sector clients achieve their goals and transform their technology driven business models. Clients partner with us to deliver successful business
- IT strategy, top technology systems and bright IT talent. Partners to the energy and financial trading, healthcare, education, and government sectors, iSpherersquos team of skilled consultants are experts at solving business and technology challenges with advanced IT solutions. With an unflagging work ethic, a cohesive team, and a passion for innovative service and solutions, our clients know they can depend on iSphere.


You will be redirected to iSphere's preferred application process.

Job Expires: November 26, 2020

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You will be redirected to iSphere's preferred application process.