Systems Engineer, II at Bankers Trust in Des Moines, Iowa

Bankers Trust

๐Ÿ“Œ Des Moines, Iowa
๐Ÿ•‘ January 15, 2021
๐Ÿท๏ธ Other
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Systems Engineer II

Systems Engineer II

Location

Des Moines, IA

of openings

1

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Job Brief

Responsible for maintenance and support of the software and systems used at the Bank. This position is highly qualified in the areas of Windows O/S, Active Directory, and Office 365. Able to work with end-users to address problem reports and questions.

Job Summary

The Systems Engineer II is responsible for the maintenance and support of the software and systems used at the Bank. This position is highly qualified in the areas of Windows O/S, Active Directory, and Office 365. Able to work with end-users to address problem reports and questions and exhibits superior customer service skills.

Primary Functions and/or

Responsibilities

  • Responsible for the installation, configuration, maintenance and troubleshooting of systems critical to the Bank

  • Ensures computer equipment is installed and configured according to defined standards, practices, and regulatory requirements

  • Prioritizes efforts, maintains project plans, and meets response service level agreements (daily).

  • Participates in the evaluation of technologies and vendors used to ensure they meet industry standards for quality and performance

  • Monitors and supports ancillary bank systems and alerts management of any performance or security issues

  • Creates and maintains configuration diagrams, install scripts and documentation

  • Analyzes problems using experience and superior troubleshooting skills to determine the best resolution to reported issues

  • Provide superior customer service to all employees at multiple locations

  • Participates and may lead multiple projects simultaneously

  • Ability to multi-task and control project deliverables and expectations

  • Meet with vendors, customers and/or consultants to assist in potential integration of new products/systems/devices

  • Group policy management/troubleshooting

  • Endpoint management for updates/software packaging

  • O365 account creation, migration, troubleshooting, and setup of new products

  • VDI and AppShare support and management

  • Scripting to automate account creation/deletion

  • Other duties as assigned

    Education and/or

    Experience

4 year degree in Computer Science or related field

Or 2 year degree plus commensurate experience

5+ years of experience working with highly available network/computer systems

Specific Skills, Knowledge & Abilities:
  • Windows server installation, configuration, maintenance, and troubleshooting

  • Active Directory

  • Azure AD SAML SSO

  • Deployment/management tools such as MECM/MDT/Intune

  • VMware support knowledge

  • Power.
    Shell Scripting and automation [AW1]

  • Office 365 administration (EXO, SPO, OD)

  • WaaS and all planning details associated with the cycle of major O/S upgrades

  • Prior/Current experience with Banking or Financial Institutions helpful

  • Knowledge of Banking/Financial Institution regulatory requirements helpful

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

PROTECTED VETERANS AND INDIVIDUAL WITH DISABILITY

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Job Expires: February 14, 2021

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