Sr. IT Asset Management Analyst (ITAM) at Platinum Resource Group in Newport Beach, CA

Platinum Resource Group

Newport Beach, CA
October 23, 2020
CONTRACTOR
Apply You will be redirected to Platinum Resource Group's preferred application process.

Sr. IT Asset Management Analyst (ITAM)

Senior IT Asset Management Analyst needed for a contract opportunity with our client in Newport Beach, CA.

JOB DESCRIPTION

Company is looking to build a world-class IT Asset Management (ITAM) Program. To support that effort, we are looking for an experienced Senior IT Asset Management Analyst who will be responsible for the enterprise-wide management of digital technology assets including but not limited to, hardware, software, cloud, and SaaS. This key role will require prior experience in Software Asset Management
- SAM and Hardware Asset Management
- HAM, along with the functions that support the software and hardware life-cycle. The optimal candidate will have experience establishing an effective technology life cycle that spans from asset selection, tracking, operation, refresh, migration, optimization, retirement and disposal. The desired candidate will be detail and task oriented while at the same time capable of seeing the broader picture.
Working with the software asset manager to raise awareness of SAM processes and policy across the IT organization and wider business as appropriate through communication with and education of stakeholders.
Designing, developing, and generating reports and their review to communicate and monitor compliance, liability and budgetary data for software and hardware assets.
Analyzing exception data to identify potential breaches of policy and their causes, investigating, and reporting on license compliance issues or shelf ware and remediation options.
Ensure timeliness and accuracy of asset data - follow up with data asset owners, as necessary.
Managing the software support and maintenance renewal process to ensure that payments are justified, are in line with contractual commitments, and are paid or canceled in time to avoid late payment fees or cancellation penalties.
Identifying areas for cost savings through the identification of unallocated licenses or equipment, alternative support options, rationalization, optimal licensing, and hardware deployment practices.
Providing licensing consultancy and advice to the project management office and enterprise architecture and support teams.
Monitoring changes to license terms and conditions (TCs), alerting stakeholders to licensing changes that are relevant to them and arranging licensing briefings as appropriate.
Support vendor audit activities including presenting audit result findings to executives.
Serve as primary escalation contact for all SAM HAM activities.
Ensure the accurate collection, storage, and maintenance of data on all in-scope software installed in the asset repository.
Track software titles throughout their life cycle and accurately report software compliance positions for all in-scope software.
Timely and accurate reconciliation of lifecycle data relating to software and hardware assets and the asset tracking system.
Track software entitlement and maintenance data in support of refresh as well as end of life processes and projects and investigate and resolve discrepancies to maintain integrity of software asset data.
Manage preparation and distribution of pre-defined and ad-hoc reports and identify and recommend hardware and software that has the potential to be harvested or replaced with lower cost alternatives.
Identify and report on potential issues with asset tracking tool, supporting systems and inputs and develop and maintain related program and process documentation.

QUALIFICATIONS

An understanding of End Point Management and inventory toolsets such as SCCM, InTune, and UEM. Experience using industry standard SAM solutions like Flexera, SNOW Software, and Aspera. 5+ years of related Software and Hardware Asset Management experience with a bachelor's degree or 7+ years of equivalent experience.
A firm working knowledge of license models as well as entitlements and usage rules for software publishers including, but not limited to, Microsoft, Adobe, IBM, Oracle, Citrix, and Amazon.
Possess a solid understanding of IT asset management policies, procedures, and best practices.
Experience using industry standard SAM solutions like Flexera, SNOW Software, and Aspera.
Solid working knowledge of ITSM system ServiceNow.
An understanding of End Point Management and inventory toolsets such as SCCM, InTune, and UEM. Moderate to Advanced experience using MS Excel, Access, SQ
L and similar tools.
Demonstrated ability to analyze complex software entitlement and usage data and present results to business leaders.
Experience working in a Managed Services environment. 3+ years of hand-on experience implementing and managing a Software Asset Management Tool and SAM practice.
Strong analytical, organizational, and interpersonal skills.
Excellent collaboration and communication skills with the objective of delivering a positive customer experience.
Proven history in building Quality Assurance concepts and practices into all aspects of an ITAM program.
Proven ability to collaborate, build relationships and influence individuals at all levels in a matrixed management environment as well as external vendors and service providers to ensure that segregation and overlapping roles are identified and coordinated.
Attention to detail and demonstrated ability to bring keen focus on established KPIs.
Independent and able to handle multiple and sometimes conflicting priorities.
ITIL v3 or 4 foundation certified preferred.
IAITAM certifications Certified Software Asset Manager
- CSAM. Certified IT Asset Manager preferred.
Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis.
PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, paid holidays, and referral bonuses.

Apply You will be redirected to Platinum Resource Group's preferred application process.
Job Expires: November 22, 2020

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