Senior Medical Secretary at WCM-Q in New York, New York

WCM-Q

๐Ÿ“Œ New York, New York
๐Ÿ•‘ January 19, 2021
๐Ÿท๏ธ Other
๐Ÿท๏ธ Administration
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Senior Medical Secretary

Position Summary

Under supervision, is responsible for assisting physicians with patient care, administrative, and organizational tasks as they relate to patient flow and the conveyance of a positive image of the physician's practice

Job Responsibilities

  • Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application.
  • Schedules follow-up procedures, radiology and diagnostic tests.
  • Maintains physicians' administrative (research and academic) and clinical/surgical schedules.
  • Prepares charges and payments for submission to the billing office.
  • Identifies delinquent accounts for collection activities. Reviews status of accounts with physician to determine next steps.
  • Assists with physicians' research activities, if applicable.
  • Assists in the preparation of lectures and presentations.
  • If applicable, prepares travel arrangements for business purposes; prepares travel schedule and presentation documents for conferences and lectures.
  • Updates physicians' CV and credentialing documentation as needed.
  • Maintains inventory of supplies, equipment and/or reagents. May order supplies/equipment/reagents as authorized or ensure that needs are escalated appropriately. Receives supply orders and confirms accuracy of delivery. May assist with cost control.
  • Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable. May also discuss patient's responsibility for payments
  • If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.
  • Initiates and prepares written correspondence as needed and based on functional needs.
  • Answers phones, responds to inquiries and triages calls to appropriate personnel.
  • Receives, sorts and distributes mail; accepts and signs for package deliveries.
  • Education

  • High School Diploma
  • Experience

    Approximately 2 or more years of prior related experience

    Knowledge, Skills and Abilities

  • Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
  • Knowledge of CPT, ICD-9, and ICD-10 coding.
  • Working knowledge of third party payor reimbursement
    - Medicare, Medicaid, Managed Care and commercial insurance.
  • Licenses and Certifications

    Working Conditions/Physical Demands

    Standard office work

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    Job Expires: February 18, 2021

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