Sales Force Systems Administrator at MAPSYS in Marysville, OH

SalesForce Systems Administrator

Sales.
Force Systems Administrator Marysville, Ohio Direct HireFull Time Company will not sponsor Visas. Candidate should be local to central Ohio General Purpose The company is looking to hire an Enterprise System Administrator. Having a clear customer experience focus and strong project management skills will bring you great success in this role. This position will be responsible for administration of internal software applications. Provide technical solutions to employees, as well as guidance and expertise on current and future enterprise platforms. Work collaboratively with other departments to provide assistance when needed.
Core Functions Every employee is expected to take care of their health and work safely at all times for themselves, their families and the safety of their coworkers Understand and comply with the Core Values and company policies in everything you do Provide team assistance and guidance for the use and integration of SaaS and internal systems Partner with departments to facilitate tool configuration and optimal integration techniques Manage daily operations of internal software applications Provide support and expertise to employees on systems software Administration of Salesforce Sales Cloud, Salesforce Marketing Cloud, Seismic and other enterprise systems Provide Tier 2 technical support and guidance to users on application related issues promptly Coordinate and communicate the change control process, in conjunction with team members and users to ensure efficient processing Monitor key indicators on platform health including data governance Provide Training and assistance to team as necessary Create documentation and guidelines to outline the appropriate use of systems for employees Lead platform upgrades of enterprise applications Work cross-functionally with other departments to improve and strengthen business processes and relationships Work independently with members of the user community to define and document development requirements Document workflows for Enterprise System Provide technical expertise to areas within the business as needed Other job related duties as assigned REQUIRED SKILLS

Qualifications

3+ years of experience as Salesforce Administrator Experience with Sales Cloud or Marketing Cloud Hands-on experience with all types of SFDC admin tasks Experience with ERP platforms Must have an extensive knowledge with platform authentication patterns (SAML, SSO, OAuth) Must have an extensive knowledge of data integration tools and experience integrating Salesforce with different business systems Ability to analyze and document complex business processes Excellent analytical, written and verbal communications skills Strong customer focus and ability to develop friendly and positive rapport with employees and vendors Knowledge in training and ability to educate and instruct others Keep abreast of industry trends within the technology sector Bachelorrsquos degree in CIS, MIS, IT or other related field desired Agile project delivery experience desired Technologies com ndash Sales Cloud Marketing Cloud Microsoft Office 365 Azure AD Atlassian JIRA Confluence Service Desk AWS - Knowledge of highly available, highly scalable cloud based infrastructures AWS and continuous delivery