Project Manager at Amazon in Seattle, WA

๐Ÿ“Œ Seattle ๐Ÿท๏ธ Other ๐Ÿ•‘ 2021-05-17
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Sr. Creative Project Manager, Offline Retail (Devices)

Amazon Devices is one of the most innovative and fastest-growing businesses at Amazon. This role sits within Amazon's Customer

Experience

Labs (CX Labs), the internal creative agency for Amazon Devices. We handle naming, branding, creative design and production for Echo, Kindle, Tablets, FireTV and more. We are looking for a senior level candidate who can oversee and manage creative projects and identify and implement process efficiencies for our offline retail creative deliverables. This role requires a combination of in-the-weeds project management such as creating and maintaining work back schedules and high-judgement decisions like how to traffic all of the projects coming in. It requires soft skills including the ability to gain alignment across a divided group, strategic thinking such as looking around corners to solve problems before they arise as well as relationship building with internal clients and stakeholders. Key to the success of this role is strong written and verbal communication as well as a track record of on-time delivery of projects coupled with the ability to operate autonomously and escalate and resolve project blockers in a timely manner. To be considered, the candidate must be well versed in retail including understanding how offline retailers operate, and the unique timelines involving fixture vendors, 3P or store labor, and store reset planning. They should be able to manage multiple large-scale projects, own schedules, outline key milestones, and communicate project status.

Job Responsibilities

- Act as the retail experience subject matter expert on the Project Management team.
- Manage the derivative offline workstream for independent projects, and integrate key design and production milestones into the core CX Labs workstream where to create overall efficiencies.
- Track and communicate all Offline Retail projects across the team, leveraging Project Management tools.
- Intake and traffic (assign) projects to Project Managers, Channel Managers or yourself depending on complexity of project and resource expertise.
- Create a standard work back schedule template and tracker by type of project and understand how to customize them to manage (or help team members manage) individual projects.
- Leverage existing or create new tools and processes to track, communicate and launch projects such as:
- Updating project intake forms to capture better information up front.
- Creating executive or PM level dashboard to best communicate project status.
- Building a database of merchandising asset requirements by retailer to automatically pull into intake forms and/or assignment briefs.
- Drive overall process improvements to enable the team to deliver more projects without increasing resources.
- Develop and manage specific mechanisms that will help the Offline Retail team scale, like operational planning worksheets, fixture allocation by retailer spreadsheets, etc.
- Manage large scale projects such as updating creative across a specific product line (e.g. the Echo line) in all retailer stores fixture production and installation.
Basic qualifications
- Bachelor's degree or 7 years in Product Management, Retail Marketing, Channel Marketing, B2C marketing or Retail merchandising or similar- 5 years of experience as a project manager in a creative agency or similar
- Experience defining project scope and managing to a timeline and/or budget.
- Experience with retail marketing partnerships.
- Experience building and communicating project plans.
- Experience with Project Management tools
- Drive to automate and scale
- Excellent written and verbal skills
- History of teamwork and willingness to roll up one's sleeves to get the job done.
Preferred qualification -
- Experience with branding, packaging, and video production projects
- Experience with consumer electronics retailers

View Application

You will be redirected to Amazon's preferred application process.

You will be redirected to Amazon's preferred application process.

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