Program Analyst at Stanley Black & Decker in Towson, MD

📌 Towson 🏷️ Other 🕑 2021-07-28
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Process & Program Analyst

Process & Program Analyst.
Joining the Stanley Black & Decker team means joining one of the world's largest, fastest growing, and most dynamic companies. Stanley Black & Decker is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth. We are seeking a Process & Program Analyst our North America Sales & Marketing Division that is motivated and a self-driven individual. How You Will Make An Impact...The Process & Program Analyst will be a key member of the sales enablement Process & Change Management Team. This role will assist and lead with the daily tasks and projects associated with expanding and enhancing our sales enablement platforms. As the primary point of contact for reporting and tactical analysis of data from various systems, the analyst will play a critical role in identifying insights and opportunities for sales enablement process and program improvement. What You Will Be Doing...Act as the primary point of contact and owner of reporting for the sales enablement Process & Change Management team; develop and produce dashboards/reports surrounding customer opportunities, activities, new product trends, territory trends, and goal analysis across various sales enablement systems.
Utilize data from sales enablement systems to identify process and program improvement insights; communicate and champion insights and business requirements across sales enablement team.
Drive the strategy and process improvements for all business partners; work one-on-one with the business leaders to enhance the 360 view of the customer and increase adoption.
Handle daily maintenance tasks associated with sales enablement process and change management projectsAct as a key player in our training strategy of the team: Build training modules leveraging our current training tools, as it relates to various aspects of Salesforce.com and other systems the sales team utilizes.
Conduct training (live stream and in person) on various sales enablement processes.
Collaborate with training resources at SBDU to support all required systems training supported by the role.
Other duties as assigned.
What You Bring To The SBD Team...Bachelor's Degree in Information Technology or a related field, or equivalent combination of education and work experience1+ years CRM system experience
- Salesforce.com preferred.
Systems knowledge or ability to learn quickly: Salesforce.com, SAP, Business Warehouse, Power BIProven business analysis skills with Salesforce.com or other CRM application.
Highly Proficient in all Microsoft Office Software, especially MS Project, Excel, and Power.
PointComfort with Zoom and Microsoft Teams.
Demonstrated organization and problem-solving skills; detail-oriented, self-reliant Demonstrated effective time management skills through managing multiple tasks simultaneously.
Experience working with multi-disciplinary and geographically dispersed teams; comfort working with people across various countries, time zones, and through language barriers, as needed.
Professional verbal and written communication skills with comfort in presenting to all levels of the organization; experience providing technical guidance or influencing the work of others.
Knowledge of industry and business principles; Strong understanding of commercial and sales processes.
Ability to Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives.
Salesforce.com certification(s) a plus

View Application

You will be redirected to Stanley Black & Decker's preferred application process.

You will be redirected to Stanley Black & Decker's preferred application process.

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