Production Support lead at InfoSmart Technologies in Glastonbury, CT
InfoSmart Technologies IncGlastonbury, CT
Production Support lead
Position Production Support lead Location Glastonbury, CT Duration 6 Months
DescriptionTechnical Skillset required VB6 .Net, C, SQLOracle , Java Script Knowledge on IIB, MQ, Message Broker is a value add 15+ years of experience with solid understanding in all the phases of the Software Development Lifecycle (SDLC), this includes Analysis, Design, Development, Testing and Maintenance Lead Production Maintenance Team
- Handle Incident, Service request and Problem tickets, small enhancement activities for the applications in scope Experience in handling complex Application.
Technical issues ndash Triage till Resolution Experience in liaising with Customer IT Business Stakeholders . Experience in Governance and Strategic reviews providing Metrics ndash SLAs KPIs , delivery performance , etc Good knowledge on the Source version tools, debugging tools and schedulers.
Knowledge on Performance monitoring tools, working on Windows.
Unix Environment Coordinate with Offshore team for Task assignment, review, Test and deliver to client Flexible to provide On-call support for outside Business hours and weekends (as needed) Thanks Regards Anupama, Sr US IT Recruiter Infosmart Technologies Inc.
Direct 678-710-7111 Ext.
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