Lead Customer Service Representative at Circle K in Little Rock, Arkansas

Circle K

📌 Little Rock, Arkansas
🕑 January 22, 2021
🏷️ Part Time
🏷️ Customer Service
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Lead Customer Service Representative, Full or Part Time

Job Description

Store 2742102: 1779 Wells Branch Pkwy, Austin, Texas 78728-7090

Minimum

Qualifications

  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to work in the conditions described below.
  • Ability to perform essential duties and physical functions described below.
  • Ability to work as scheduled, and arrive at the job store on time.
  • Ability to communicate (orally and in writing) in English.
  • Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide).

    Essential Duties

  • Provides prompt, courteous customer service and resolves customer issues on shift.
  • Provides training assistance to new Customer Service Representatives.
  • Performs shift supervision.
  • Completes all store merchandise build-to's
  • May complete a grocery order and delivery.
  • May provide direction for managing the fast food service area of the store.
  • Knows the gasoline pricing strategy for the store and changes gasoline prices correctly.
  • Inspect store facilities and equipment for safety, cleanliness, and proper working order.
  • Contacts maintenance for repair when needed.
  • Receives and verifies vendor deliveries.
  • Controls merchandise, cash shortages, and other selling expenses.
  • Assists in maintaining proper inventory levels and shift audits.
  • Assists new applicants with application process.
  • Performs all duties with minimal supervision.
  • Attends job-related meetings (may be required to work irregular hours)
  • Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for
    products sold.
  • Performs multi-function operation of fuel console, lottery machine, money order machine, telecom transactions, etc.
  • Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and
    cleaning of all equipment at store.
  • Complete daily store reports and other duties as assigned by the Store Manager.

    Working Conditions

  • Perform approximately 95% of all work indoors, but will be required to work outside to clean parking lots, gas pumps,
    take out garbage, etc.
  • Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer.
  • Exposure to occasional noise.
  • Work with minimum direction and periodic supervision.

    Physical Functions

  • Ability to stand and/or walk for up to 8 hours.
  • Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in
    stocking/maintaining inventory levels).
  • Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level (i.e., to replenish fountain syrups).
  • Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck).
  • Ability to bend at waist with some twisting up to one hour of workday.
  • Ability to grasp, reach and manipulate objects with hands up to all day. (This handwork requires eye-hand coordination, and
    may require climbing a ladder to store and retrieve materials or place and remove signs).

    THE ABOVE STATEMENTS REFLECT THE GENERAL

    QUALIFICATIONS

    /

    DUTIES

    AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFC

    REQUIREMENTS

    OF THE JOB.

    NOTE: This Job Description may change periodically as required by business necessity, with or without advance notice to employees.

    • View Application

    You will be redirected to Circle K's preferred application process.


    Job Expires: February 21, 2021

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