Help Desk Analyst I at Robert Half in WINDSOR, CT

Robert Half

October 27, 2020

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Help Desk Analyst I


Robert Half Technology has an urgent need for a Help Desk Analyst. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. This Help Desk Analyst role is based in the Windsor, Connecticut area and is a long-term temporary opportunity.
What you get to do every single day
- Solve technical help tickets submitted via phone, email, and walk-ups
- Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
- Independently investigate and implement solutions to technical issues
- Identify recurring technical issues and propose solutions to address the root of the problems


- Excellent problem-solving skills
- IT support ticketing system experience highly valued
- Expertise in Citrix
- Solid understanding of VoIP
- Deep understanding of Active Directory
- Experience in user administration and bug fixing in a client server environment
- Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
- Familiarity with basic networking concepts Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go!
Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisability.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .


You will be redirected to Robert Half's preferred application process.

Job Expires: November 26, 2020

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