Head Investment Banking IT Support at Business Information Services in Jersey City, NJ
Business Information ServicesJersey City, NJ
Head of Investment Banking IT Support
Responsible for core technology product rollout and support across investment banking division. The ideal candidate will have broad and deep experience in dealing with front line investment banking business and a good knowledge of core IT services. Key job responsibilities include Interact with investment banking division COOs and staff to understand their technology needs Communicate with investment banking management new technology products and services Interact with other technology teams to be aware of latest technology under development Manage and communicate the investment banking technology budget Improve systems by studying current practices designing modifications Suggest changes to senior management using analytics to support recommendation Coordinate internal resources and vendors for flawless execution of projects Monitor project progress by tracking activity resolving problems publishing progress reports recommending actions Conduct and coordinate product review and related research to support strategic and business planning Identify key staff in IB to build strong relationship for feedback and technological needs Understand IB needs and develop plans to address various technology issues Support adhoc questions issues Serve as the point of escalation for all IB issues To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and in a timely manner. The requirements listed below are representative of the knowledge, skill, andor ability required. Over ten years of work experience as a business analyst or product manager responsible for enterprise technology Understanding of the investment banking business Bachelor's Degree or equivalent work experience Ability to impact operations and effect change without being confrontational Detail oriented, analytical and inquisitive Ability to work independently and with others Extremely organized with strong time-management skills Work well under pressure Leadership skills Customer-oriented mindset Ability to think about technology solutions from the perspective of non-tech-savvy users TECHNICAL SKILLS (Required) Strong experience with Microsoft Office suite, especially Office 365 Strong experience with PowerBI and other analytics products Strong knowledge of mobile platforms knowledge of Microsoft Active Directory, Netapp file services Proven experience with Microsoft Windows desktop platform Advanced troubleshooting skills and good writing skills to help implement and document standards and procedures.
TECHNICAL SKILLS (Desired) Working knowledge of Microsoft development technologies (.Net Framework, C, COM, ADO, OLEDB, Data Access, Active Directory, SQL Server, IISWeb Services, Security, ADFS, AD-RMS, clients and servers communications protocols). Basics of networking Any understanding of the Mobile.
Iron and inTune mobile management platforms. Basic familiarity with Salesforce
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