Fusion Center Trainer (Project Specialist l) at Milestone Technologies in Fremont, CA

Milestone Technologies

๐Ÿ“Œ Fremont, CA
๐Ÿ•‘ November 23, 2020
๐Ÿท๏ธ OTHER
๐Ÿท๏ธ Project Manager
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Fusion Center Trainer (Project Specialist l)

Overview.
Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services._Please note for this role working onsite at this client location is required Mon
- Fri._Responsibilities.
Leads Onboarding, Training and Development and is a Subject Matter Expert for the Global Security Operation Fusion Center. Acts as the liaison and point of contact for both internal and cross-functional projects. Supports management through project planning and coordination to meet commitments on time and within resource limitations; with client and management approval. Assists with the determination of requirements, priorities and monitoring of progress and review status reports provided by project personnel. Create and Maintain all onboarding & New Hire Orientation programs and work closely with Regional Trainer. Create Monthly Product Release/Ad
- Hoc training outlines, coordinate with cross-functioning partners during the product creation process and conduct Train the Trainer sessions. Identify gaps within processes/training and mitigating as necessary. Sync with Regional Trainer for any concerns/issues. Partner with cross functional teams embedded within the fusion center. Partner with Operations Solutions Special Projects, Metrics, Documentation, etc. for gaps and updates. Qualifications.

Experience

A minimum of 2 years experience within Global Security Operation Centers.
A minimum of 2 year experience designing and implementing Training and Development programs.

Skills

Demonstrated project management skills that drive results. Demonstrated leadership skills. Excellent communication and presentation skills. Written and Verbal Communication Skills. Highly motivated and able to work independently as well as in a team environment. Ability to work in a fast paced environment. Strong analytical and critical thinking skills. Written and verbal communication skills. Knowledge of security systems. Proficient with Google Suite.

Education

A bachelor s degree in a related field, or equivalent experience required._Job description is subject to change.__Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees._Need help finding the right job?
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Job ID _2020-13491_\ of Openings _1_Category _IT/Engineering_Hire Type _Regular Full-Time_Job Category _IT Security_Milestone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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Job Expires: December 23, 2020

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