Customer Service Representative at Rose International in Topeka, KS
Rose InternationalTopeka, KS
Customer Service Representative
Position Title: Phone Surveyor Position Number: 346303
Location: Topeka, KS 66612 Position Type: Long Term Contract Required Skill Set: Customer Service Optional Skill Set: 10-Key, Phone Support, Script
Position DescriptionC2C is not available Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates. State of Kansas:
KDHE: BHP: BRFSSTitle: Phone Surveyor.
Location: Topeka, KS 66612Hours:
PART TIMEDuration: Indefinite.
Additional Schedule requirements & details:
A typical schedule of Monday through Friday 5:30-9:00 pm, with Saturday 12 - 5:30 PM, and Sundays 12:30-8:00 PM being required. Must work at least 15 hours per week, or up to 39.5 hours per week.
Must attend mandatory monthly meetings (usually held the first Thursday of every month at 2:00pm and 5:30 pm)Must work on site.
Job DetailsThe Phone surveyor/Interviewer role, with the Bureau of Health Promotion, is one that would require the interviewer to work at a computer station for the entirety of their shift. There, they would be calling out to the resident's telephone numbers within the State of Kansas and speaking with them for their answers to questions about their personal health per the indicated questions with the survey. The interviewer would be reading verbatim from the on-screen script to gather quality data, and then key in responses using 10-key (1 for yes, 2 for no, etc.).In an effort to keep the residents'' answers as true as possible, BH
P has stated that the interviewer should remain neutral in any responses to the residents, so as not to sway their answers.
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