Coordinator at Allina Health in Minneapolis, MN

📌 Minneapolis 🏷️ Other 🕑 2021-07-24
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Provider Coordinator - Resource Team, South Region Support

Job Summary

Maintains systems essential to the daily operations supporting patient care. Schedules and coordinates a variety of appointments, procedures and tests, maintains and communicates department and provider schedules and provides excellent department support to promote efficient, effective clinical operations and provide exceptional patient experience.

Job Description

Principle Responsibilities.
SchedulingSchedules and/or reschedules patient appointments, procedures, diagnostic tests, surgeries, hospital admissions and other related appointments. Enters all scheduling documentation in the electronic medical record. Registers patients, verifies insurance and obtains prior authorizations as needed. May create, delete and modify schedule versions and calendars to reflect changes in provider schedules. Arranges interpreter services for patients as needed. Administrative department support Provides department reception, patient check-in and telephone coverage, routing messages accordingly. Organizes and maintains department records, manuals and patient education materials. Participates in completion of patient data reporting requirements and compliance with regulatory standards. May create and maintain all training materials for new and current employees. May assist physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records. Chart preparation Analyzes patient records to determine if outside documents are needed. Contact document source, obtain records, scan and index into the electronic medical record. Other duties as assigned. Job Requirements.
High School or GED required and Post secondary education in medical field preferred 2 to 5 Years experience in a medical office including administrative support, scheduling, customer service, working knowledge of Microsoft Suite and electronic medical records required and.
Leadership CapabilitiesSee the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission. I know where Allina is going and how my role fits into this picture.
I capture important lessons and share them to foster innovationI am good at anticipating the implications of my decisions.
I understand and apply the disciplines of continuous improvement.
Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success. I help my team connect to the broader mission.
I see and fulfill my role in motivating the team around meI celebrate success and help my partners see what is possible with change.
I call out and address unexpected roadblocks or problems.
Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves. I role-model self-care and ongoing development.
I share my knowledge and coach others to foster growth and success.
I demonstrate enthusiasm for learning.
I candidly advocate for the resources I need.
I support my colleagues in their development and growth.
Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation. I take ownership of outcomes and fulfillment of goals.
I facilitate adjustments to assure positive results.
I work with a sense of urgency, concern and determination.
I use well-grounded approaches to create sustainable solutions repeatedly.
I engage and foster improvements to impact safety, quality, and efficiency.
Succeed Together: Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together. I consider how decisions might impact my colleaguesI am generous in my commitment to supporting the needs of my partners.
I respect others' opinions, praise good work and encourage all team members to be involved.
I seek common ground and work to create mutually beneficial outcomes.
Functional Competencies.
Problem Solving: Arrives at a conclusion based on previous experiences and good judgment. Collaboration: Maintains mutually beneficial partnerships with other functions. Analytical Thinking: Diagnoses issues using a systematic and methodical approach. Physical Demands Sedentary: Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

View Application

You will be redirected to Allina Health's preferred application process.

You will be redirected to Allina Health's preferred application process.

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