Call Center Representative at The Phillip Charles Group in Oak Park, MI

๐Ÿ“Œ Oak Park ๐Ÿท๏ธ Other ๐Ÿ•‘ 2021-05-10
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Call Center Representative

Our client, a flooring installation and cleaning company is looking for a Call Center Representative for their Oak Park, MI location. The Call Center Representative will be responsible for handling inbound and outbound calls pertaining to customer's order, appointments, and service calls. Occasionally assisting with billing inquiries and processing payments. The pay range for the Call Center Representative position is paying between $13 and $14 per hour based on experience.  Work hours will be 8:00 a.m. to 5:00 p.m., Monday through Friday. Call Center Representative Job Duties: Make outbound phone calls following a script.
Review documents for completeness along with accurate data entry.
Schedule cleanings and installations.
Follow up with customers to ensure services were completed in a timely and satisfactory manner.
Call Center Representative

Job Requirements

Willingness to work independently, as well as in a team setting.
Ability to build successful relationships with customers.
Good written and verbal communication skills.
Ability to be detail oriented.
Willingness to learn new software.
Problem solving and troubleshooting.
Ability to work in a fast-paced environment.
Call Center Representative

Skills

Needed: Data Entry Skills.
Microsoft Outlook.
Microsoft WordMicrosoft Excel
The Phillip Charles Group offers Direct Deposit or Pay Card for weekly payroll, 6 paid holidays, 401K benefits, and ACA compliant medical insurance are also available. The Phillip Charles Group is your advocate whether you are a seasoned veteran or a new grad still trying to determine your career path. We know how stressful and time consuming finding the right job can be. We make it less stressful. Powered by JazzHR

View Application

You will be redirected to The Phillip Charles Group's preferred application process.

You will be redirected to The Phillip Charles Group's preferred application process.

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